About

A Brief History Of Embroidery Systems
Canada/ Embroidery Systems Caribe.

Our company was founded in 1989, and has evolved over time to be Canada’s premier
company devoted strictly to the needs of commercial embroiderers.
Unlike many of our competitors, we do not compete with our customers. We strictly sell service
and teach commercial embroidery.
Embroidery Systems Canada / Caribe is a wholly owned division of Volume 1 Canada Inc.
The Volume 1 Group of companies which include Kronus Heat Systems, Kronus Laser Systems
and Canadian Non Wovens was founded by the Fogel Family.
Over the years Volume 1 Canada Inc. has grown to include:
The exclusive distribution rights for Melco Embroidery Equipment and Software in Canada &
the Caribbean .
Distribution rights for Robison-Anton Embroidery Threads , Coats & Bataboff Bobbins.
Hollingsworth & Vose Backings
HoopTech Embroidery Cap frames, hoops, and clamping devices.
Mighty Hoop Magnetic Hoops & Hooping Devises
Sheffield Cutters
TNC Needles
Merrow Sewing Machine
Calgary, Alberta, Canada is the site of our Canadian Head office, distribution,
training, and service center. Our offices and showrooms are located at

408 2880, 45 Ave SE in Calgary.

Our showroom features the entire line of MELCO EQUIPMENT. In addition, we
have branch offices in Guelph Ontario, Montreal, Fredericton and Representation in Puerto
Rico.

Why Melco?

North America’s Embroidery Machine

Melco International is based in the United States and headquartered just North of Denver,
Colorado. While our corporate HQ is located in the United States, we are also an international organization. Melco has distribution and training centers in dozens of countries all over the world. 

Melco is an embroidery technology and direct sales organization. Our clients buy industrial
embroidery machines direct from our sales team and are trained and supported by us. Every
Melco client has a dedicated sales representative that acts as a consultant and direct point of
contact for all-things-Melco. That is where the relationship begins. Each client also has access to
the Melco Support Network, consisting of Training, Customer Service, Technical Support, and
Applications Support.


When you partner with Melco, you’re investing in more than a machine. A certified Melco
trainer will teach you how to get the most out of your new investment. Step-by-step, they’ll
train you on how to use the system for your specific product, including polo shirts, hats,
backpacks, jackets, and more. Melco provides ongoing support and continuing education. Our
extensive customer resources include an online knowledge base that’s available 24/7, a weekly
Facebook Live event to provide solutions to common issues, and an extended warranty to
protect your investment into the future.
Customer relationship is the top priority at Melco. Here are some important things to
understand about Melco as a whole:

  • WE create and develop embroidery technology.
  • WE design embroidery and digitizing software.
  • WE sell parts and accessories through our own online store, ShopMelco.com
  • WE market and sell Melco EMT16X direct to you, our client.
  • WE support our Melco EMT16X embroidery machines and software directly.
  • WE support our clients directly.
  • WE support our local community.

Melco embroidery machines can be found in companies large and small. Home-based
businesses with an online store are using Melco embroidery machines in single and multi-head
configurations to produce embroidery jobs on hats, bags, shirts, backpacks, pet accessories and
more. Large enterprises such as New Balance, Disney, and NIKE have installed large modular
multi-head networks of Melco embroidery machines to produce thousands of embroidered
items in a factory setting. Here are a couple of other important reasons businesses choose to
partner with Melco:

  • Melco embroidery technology is created, designed, tested, and used by embroidery professionals of all kinds.
  • Melco embroidery technology is built on a flexible, modular platform that is scalable to meet the demands of growth over time.

Melco’s History

Melco was founded in 1972 as an engineering collaboration directed towards developing
advanced electronic and computer graphic applications. Over the last 20+ years, Melco has
established itself as a pioneer of technology in the embroidery industry. From our innovative
Digitrac® system, the world’s first computerized digitizing system, to EDS III software designed
for Microsoft® Windows, to our EMC 10/12 embroidery peripheral—Melco has remained a
leader in the industry. In 1990, a majority share of Melco was purchased by Saurer Group-
Holding Inc. of Arbon, Switzerland, a worldwide producer of textile machinery and other
products. The merger of technologies has helped propel Melco into a multi-national market and
further develop our proven quality.

Multi-Head Modular Configurations

In 2002, the AMAYA line of 16 needle modular embroidery machines was introduced. AMAYA
was a game-changer. For the first time ever, embroiderers were able to create multi-head
systems in modular configurations from 2–30 heads, all controlled by a single computer system
running AMAYA OS. Each individual embroidery machine was connected to the network via
cable, providing mobility and flexibility never before seen in this industry. In addition to
modular flexibility, AMAYA embroidery machines are built with Acti-Feed™ technology. Acti-
Feed™ automatically controls thread feed and tension using computer software (AMAYA OS).
The computer senses and adjusts thread feed and tension on the fly, delivering the benefits of
increased sew speeds, enhanced production efficiency, and a system that is easy to learn and
use compared to conventional embroidery machines.

Melco Today

In 2012, Melco was acquired by Mizar Holding Company. Located in Aurora, IL, Mizar Holding
Company primarily operates in the Sewing Machines industry within the Wholesale Trade-
Durable Goods sector. 
We know that good service goes beyond offering an extensive line of quality products. Because
your success is the best indicator of our success, we back our embroidery machines with an
unmatched training and service network. Melco wishes you every success in the world of
embroidery!