Covid19

Important information regarding operating hours and ordering procedures during the Covid-19/Coronavirus pandemic.

During this uncertain time, we are trying to be available for our customers, while also trying to do our best to protect our staff, customers, delivery drivers, and the population at large.

Head Office

As of Dec. 14 hours at our Calgary office: Mon-Fri, 8AM-4PM. 

As per Calgary by-law, all customers are required to wear a mask covering nose and mouth upon entering. We can provide you a mask if you do not have one.

All orders can be paid for in advance, and will be available for contact-free pick up at the entrance of our office. Call 1-888-805-8631 or email Veronica at orders@embroiderysystems.com to place your order and arrange payment.

We also have an online store if you would like your supplies shipped to you. Visit www.embroiderysystems.com 

Service Calls – Until further notice, we are not performing any outside service calls. You are welcome to bring your machine to our offices for repair/service, please provide a few days notice so that we can have a technician ready when it arrives.

Satellite Offices

For all other technicians/offices outside of the Calgary office, contact them directly for information on their policies, as regulations are constantly changing from province to province, and these techs work independently, so their limitations may vary.