Electronics Repair

Embroidery Systems Canada Electronic Board & Power Supply Repair

Embroidery Systems Canada is the only authorized electronics repair depot for Melco Embroidery Systems Worldwide

Any boards that require repair must be shipped pre-paid via the courier or post office choice of the shipper. ESC Canada will not be responsible for lost or damaged shipments. Please ensure you ship with a reliable transporter.

It is advisable that you contact us to verify that your part is actually serviceable by our Technicians.

NOTE: Our Technicians will NOT diagnose your machine problem over the telephone if you reside outside of Canada. If you suspect you have an electronic problem, contact your Melco distributor, or Melco’s service department for assistance. We will not be held responsible for boards or power supplies that have been misdiagnosed. We will also not repair any boards that have been previously repaired by, or had repair attempted by, an unauthorized technician. 

We are currently servicing the following boards & Power Supplies

-All EMC/EMT & Amaya Keyboards, & Power Supplies
-All EMC 10 T Machines ( Some EMC 10/4T Boards but not all .Please check back or contact us for specific repairs)
-All EMT, EMT 10/4T EMC 10, EMC 6 Boards/Power Supplies
-All Amaya , Amaya XT and Amaya XTS , EMT 16 Boards

Our Minimum Charge to test a board or Power Supply is $350.00

Our average charges for certain repairs are as follows: Please note these are estimates only and we will quote final charges after diagnoses of the issue. Some boards will cost more/less to repair depending on the issue. If a board cannot be repaired you will be advised and there will be no charge other than return shipping should you want it returned.

EMT Phase 2 or F1 Power Supply.
Repair: $750.00
Exchange on New One $1500.00 less $250 Core Exchange

EMC Black Condor or 005570
Repair: $300.00

EMC Keyboard ( All 10 Key Switches will need to be replaced)
Minimum Charge $350.00

EMT Keyboard
Minimum Charge $275.00

ESTOP Boards for EMT Series
Minimum Charge $450.00

Amaya CPU Boards
Minimum Charge $750.00

MOST EMC & EMT Boards $450.00 and outside parts if required Max $100.00

All repairs are tested in our in house Lab Machines. We have most models of EMC/EMT & Amaya in our Testing Facility.

Please note all charges are shown in US Dollars and do not include return shipping.

We can ship goods back charges to your UPS, DHL or FED EX Account. If you want to prepay the shipping charges we can quote you Post or UPS Ground or Air .

All payments are due prior to the boards shipping. We do not grant any open terms on repairs. All customers will receive a Paypal Invoice that they can pay by Visa/Mastercard or American Express. All payment must be made by Paypal or by direct Wire Transfer to our account. No exceptions.

Please note that payment is due immediately upon receiving an invoice. If you do not pay your invoice within 30 days of receipt, Embroidery Systems Canada/Del Caribe reserves the right to keep your repaired part (board, power supply, etc.) for future resale. 

All of our work is covered by a 90 day warrantee only for parts installed by a certified Melco technician. There is no warrantee for customer self-installation.

Please include a note with the component to be repaired with the following information:
-The suspected problem with the part
-Contact person
-Telephone number & E-mail address

All components should be shipped pre-paid to 

Embroidery Systems Canada
408 2880 45th Ave SE
Calgary, Alberta T2B3M1
Attention: Repair Depot

Ship part value at $10.00 Repair (Product of USA)

If you value the goods for a greater amount Canada/USA Customs will deem it to be a sale to us and additional Customs Handling Fees & Taxes may be payable .

Please advise once it has been shipped so we can schedule accordingly.