Every customer who purchases their Melco embroidery machines from us recieves unlimited email and telephone support. All of our technicians are factory trained, and have years of experience both operating machines and servicing them. We can also provide on-site service, or we can repair your machine at any of our offices across Canada
If your machine was purchased independently or from another dealer, we will provide limited telephone support for a fee, and we may require that you take the training and/or have your machine serviced by a technician before providing additional support.