Training & Support

Training, Support, and Service

We know that investing in equipment is just the first step in building a successful business. That’s why we offer world-class training and support to help you achieve sustained success. As the industry leader in apparel decoration solutions, we’ve been empowering entrepreneurs with reliable and effective equipment and software solutions for over three decades.


Each machine we sell comes with training, done by a certified trainer with many years of experience. Training is customized to the requirements and experience level of each client. Training can be in-person or virtual.


When you buy a machine from us, we are here to support you. Have a question about your machine? Call us! Want a second opinion about a design? Send it to us! First time doing a type of garment? We’ll walk you through it!


Most customer inquiries can be handled remotely – either over the phone or via video conference. In the event your machine needs to be serviced, we have 5 offices with well experience techs. We also carry parts for the machines we sell. 

Meet our Team!